Shipping

Shipping Rates

Wholesale shipping rates starts at:

• USA & Canada: Flat rate starting at US $18.99 (more options available at checkout).
• All other countries: From US $19.99 + variable cost per kg depending on the carrier (different options shown at checkout).

Note: If your order includes products from both Argentina and Uruguay, items will ship from each logistics center and separate shipping charges will apply.

Estimated Delivery Times

We ship with top international carriers (FedEx, UPS & DHL) and offer 24/7 real-time tracking. Typical transit times by region:

• North America: 2–5 business days
• South America: 2–6 business days
• Europe: 5–7 business days
• Oceania: 5–12 business days
• Middle East: 6–9 business days
• Asia: 5–10 business days
• Africa: 7–12 business days

We ship Monday to Friday, with a handling time of 1–3 business days after payment is confirmed.

Customs, Duties & Taxes

We ship using the best wholesale-friendly option for each country to ensure smooth, predictable delivery.

USA & Canada – DDP (Delivered Duty Paid): All import duties, taxes, and customs clearance are included in your total at checkout—nothing due on delivery.

Other destinations – DAP (Delivered At Place): We handle international shipping with full documentation and real-time tracking. If your country applies import duties or local taxes, these are settled locally upon arrival. Our team can help you understand typical thresholds and requirements for your location.

Group Orders & Personal Stocking

Not a business? No problem. Many of our customers are families or friends who combine their orders to enjoy wholesale prices and shipping discounts.

Shipping – FAQs

Can I track my order?
Yes, all shipments include 24/7 real-time tracking. You’ll receive your tracking number by email as soon as your order ships.

Can I choose the carrier?
Yes. At checkout, you’ll be able to select your preferred carrier and shipping speed, based on your destination and budget.

What if my order doesn’t arrive?
If your order is delayed or doesn’t arrive within the expected timeframe, please contact our support team. We’ll investigate with the carrier and make it right—whether that means a replacement or a refund.